Isabella | VS Lab Grown Diamond Engagement Ring
- SETTING DETAIL
- WARRANTY & SIZING
- SHIPPING & RETURNS
The Story and Hearts Lab Grown Diamond Bridal line simplifies the diamond selection process by taking all the guesswork out! We cherry pick all the center diamonds this line! This ensures you the best ideal cut, E-Color, VS diamond available at the time of purchase. Once our diamond experts select your diamond, you will be emailed a video showing the actual diamond, and given the option to approve this particular stone. Our selection process ensure your satisfaction, and forces us to do all the legwork! If you have any questions about how your diamond will be selected, or would like to have more of a hand in the selection please call, text, or email and we will offer concierge service to include you in the selection process.
*Built to accommodate a 5.20mm round Center- Customization availabSH-ER upon request
Matches & Aligns with SH-WB344
All jewelry is made to order and takes an average 10-14 days for deliver. Stone count customizations availabSH-ER upon request.
WARRANTY: We stand behind our products and guarantee all items will be free from manufacturing defects for 1 year - normal wear and tear are excluded
RING SIZING: We offer one complimentary sizing for our standard ring styles, within 30 days of shipment receipt. Eternity Rings are not eligible for sizing, so please take extra care to ensure the proper size is ordered. Once we size an item your sale will be considered final. Please allow two weeks for sizing.
For assistance in learning your ring size please consult our ring size guide
SHIPPING: Free Shipping on all orders within the U.S
- All rings, pendants/necklaces and earrings are made to order and will normally ship within 10-14 Days
- Custom made items take 14-21 Days from the day the final renders are approved
- In addition transit within the U.S. will take an additional 2-3 days
Cancellations and changes of orders are feasible up to the shipping date. Special orders and already shipped items are not subject to changes or cancellation. Please contact our Customer Service Department for assistance if the order you want to change or cancel is already shipped.
you may ***return your items within 30 days starting the day your receive it, restrictions apply:
All jewelry is made to order and special care is taken to ensure our high quality standard is present in every order. Expected delivery time in most cases is 14 - 21 days, however it is possible in some case we can expedite the process. Contact us if you need something in a rush, and will try to accommodate.