Custom Design

If you would like to partner with the Story and Hearts team on a custom project, the process  begins with your form submission.  By thoroughly filling out the form,  a  We will have a clear understanding of the scope of your job,  ensuring the finished product is built right, and in a timely manner.  We understand that all jobs are important, as is our standard for quality.  We ask for your patience as delivery will take between 2-4 weeks to manufacture.  Jewelry which is being manufactured for the first time, takes longer to get through the different stages of production.  That being said, we will work hard to meet all of your expectations, and that includes, delivery, price, and quality.    After completing your form, please review and click the blue button to start your work order.



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Learn More about our process!

 Step 1.

The process begins with an initial consultation to determine what type of custom design you intend to make.  In many cases our clients have a rough sketch or picture as a guide. Based on the preliminary discussion we will provide an estimate to design this unique piece of jewelry.  If you would like to start this process, submitting the form at the top of this page is the first step.  We will email you a no obligation quote to build this special and unique piece of jewelry
Step 2.
With the use of Computer Aided Design (CAD) software, our model makers will generate digital renderings of the style. These proofs will be e-mailed to you for comments. If changes are required, we will modify the file, and provide a new proof for approval. This procedure allows your client to be part of the design process and ensures complete satisfaction.
Step 3.
The Build or printing phase of the model is completed using Computer Aided Machining (CAM). After all modifications have been approved, we employ our state of the art 3D printers to produce the wax, which was approved in the final proof.  In some cases- upon request we can send this wax to you for final approval.
Step 4.
Casting Process of the CAD/CAM wax into the metal of choice. Our printers use a special wax that burns out cleanly and easily, - No extra steps are necessary to produce a high quality casting.
Step 5.
Entails cleaning and prepolishing the casting for setting. Our diamond setters will set each stone with precise attention to detail. Our polishers will then meticulously clean and polish the piece. Before we ship, the finished product it will be thoroughly inspected for quality and accuracy.
Price List*
Computer Aided Design (CAD): starts at $200 - Sometimes we can deliver this even cheaper- Contact us to get a quote on your design! 
(if you just want to see a render- this service is required)
Computer Aided Milling (CAM) $300-  This service includes a design and render. As you go through the custom process, we can grow a wax replica of your design which allows you to see the true dimensions and proportions of your design.  Especially great for ensuring correct ring size is ordered!
Manufacturing:- Of course all jobs are different however we will try to predict the final cost of your job before any commitments are ever made!